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TERMS AND CONDITIONS IN PURCHASING
“COLOURS OF AUSTRALIA”
PURCHASE PROCESS


All orders are to be purchased through Pay Pal and according to Pay Pal terms, conditions and protocols (as listed here).  Please click on the Pay Pal button to complete order and payment details.  Payment is made in accordance with Pay Pal facilities.  All purchases are in Australian dollars only.  No surcharge is applicable for credit card transactions.  If you require a gift certificate, please identify this at the time of ordering.   All orders are accepted only after payment has been made.


DELIVERY CHARGES
Within Australia

Location

Cost

Anywhere within Australia

$7

International
All shipments sent via TNT to ensure delivery and include insurance. Goods must be signed for.
Connote number provided on request

Location

Cost (Australian Dollars)

New Zealand

$30

United Kingdom

$38

Europe

$38

Asia

$35

South East Asia

$35

USA

$45

Canada

$45

Japan

$38

China

$35

Other countries not listed

Please contact us

 

SHIPPING
All orders are sent via Australia Post (Australia only) or TNT (international).  A signature will be required at the time of collection to confirm receipt of goods.


DELIVERY TIMES
Currently due to a delayed delivery times, it is expected delivery time for each order is between 8-10 weeks.  If the purchase is for a gift, then a gift certificate can be sent to the purchaser which must be requested at the time of ordering.  The certificate will be dispatched within 48 hours of purchase.


GIFT CERTIFICATE
If you require a gift certificate to be sent out within a 48 hour period, please advise at the time of ordering.  Gift certificates cannot be sent out after this time.


COMPATIBILITY
The Colours of Australia is filmed in stereoscopic 3D and is compatible with most 3D television sets.  The discs must be played on a Blu-Ray 3D player and a 3D television set.  JVI do not guarantee nor accept responsibility if you are unable to play or view the discs on your equipment. 


3D GLASSES
Glasses are not provided with the discs. 


REFUND/RETURN POLICY
JVI does not refund or accept returns on this product should you change your mind or the product not be compatible with your equipment.


DAMAGED GOODS
If you are in receipt of damaged goods, please return item/s purchased within 7 days providing proof of purchase, proof of receipt, letter of notification of damage and your contact details.  Goods will be replaced and not refunded.  Shipping returns are at the expense of the purchaser.   JVI will despatch a new item on receipt of your return with the same delivery time frames.  Shipping of replacement will be at the expense of JVI. 


INTERNATIONAL - CUSTOMS
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be paid by you. We have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, when ordering from JVI you are considered the importer of the goods and must comply with all laws and regulations of the country in which you are receiving the goods.
To avoid any unnecessary customs charges, please check with your local customs office to find out what the exemption limit is for goods entering the country before having to pay taxes.


BULK ORDERS
In the event more than one item is purchased on the one order, each disc thereafter in that same order can be purchased with a 10% discount.  This discount does not apply to separate orders of single product nor to any shipping or postage fees.


CONTACT DETAILS
Need to contact us?
www.coloursofaustralia3D.com.au

 

 
 
 

 

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